For queries about our data processing or to exercise your rights regarding your Personal Information, contact the Grievance Officer, Mr. Dino Mohan, at legal@ludo-players.com, to revoke consent or request data deletion. We will respond within 30 days or as required by law. We will delete your Personal Information unless retention is legally required. If any part of this Privacy Policy is deemed invalid, the rest remains in effect. This policy is governed by Indian law, and disputes will be resolved exclusively in the courts of Jaipur, Rajasthan, India. We may update this Privacy Policy periodically.
Anti-Money Laundering Policy
At Ludo Players, we are committed to ensuring a safe and secure platform for our users. We comply with all applicable Anti-Money Laundering (AML) laws and regulations and take a proactive stance to prevent any form of illegal activity, including money laundering and terrorist financing. This AML policy outlines our responsibilities and procedures for identifying, monitoring, and reporting suspicious activities.
1. Purpose
The purpose of this AML policy is to establish procedures for detecting, preventing, and reporting any activities related to money laundering or terrorist financing. By adhering to strict AML guidelines, Ludo Players aims to provide a secure gaming environment for all participants.
2. Applicability
This policy applies to all users, staff, partners, and affiliates of Ludo Players. It covers all transactions, including deposits, withdrawals, and any other financial activity on our platform.
3. Compliance with Laws
- We adhere to all AML laws and regulations, including:
- Prevention of Money Laundering Act (PMLA), India.
- Financial Action Task Force (FATF) recommendations.
- Other relevant international AML regulations.
4. Know Your Customer (KYC) Policy
To comply with AML laws, Ludo Players implements a comprehensive KYC policy that includes:
- Identity Verification: We require all users to verify their identity using government-issued documents such as Aadhar Via OTP or PAN,
- Address Verification: Proof of address, such as Aadhar or PAN (Linked with Aadhar) is required
- Age Verification: Users must be at least 18 years of age to register and participate in games.
Ludo Players reserves the right to reject or suspend accounts if proper KYC documentation is not provided or if the documents are found to be suspicious.
5. Suspicious Activity Monitoring
We continuously monitor user activity to identify suspicious behavior, such as:
- Unusually large deposits or withdrawals.
- Multiple transactions from the same location or account.
- Sudden changes in transaction patterns.
- Intentional Chargebacks/Payments Disputes
- Payments From Unidentified Sources
- Unverified or incomplete KYC information.
Any suspicious activity will be investigated, and if necessary, reported to relevant authorities.
6. Transaction Limits
To prevent money laundering, Ludo Players sets transaction limits for deposits and withdrawals. These limits are reviewed regularly and adjusted based on risk assessments.
7. User Responsibilities
All users of Ludo Players are expected to:
- Provide accurate and up-to-date information during the registration and KYC process.
- Avoid engaging in any illegal activities, including money laundering.
- Report any suspicious activity they encounter while using our platform.
8. Training and Awareness
Our employees receive regular training on AML policies and procedures. This training includes recognizing red flags, understanding reporting obligations, and maintaining compliance with relevant laws.
9. Record Keeping
All records related to user transactions, KYC documents, and AML monitoring will be retained for a minimum of 5 years. These records are securely stored and can be provided to regulatory authorities if required.
10. Reporting Suspicious Activity
If we suspect any user of engaging in money laundering or terrorist financing, we are obligated to file a report with the appropriate regulatory authorities. We maintain confidentiality throughout this process and do not disclose the reporting to the user involved.
11. User Account Freezing
In the event of suspicious activity or failure to comply with KYC/AML requirements, Ludo Players reserves the right to temporarily or permanently freeze a user’s account. This action will be taken to ensure the security and integrity of the platform.
12. Compliance Officer
Ludo Players has appointed a Compliance Officer who is responsible for overseeing AML procedures and reporting. The Compliance Officer also ensures that the platform adheres to the latest AML regulations.
Details of the Officer is mentioned Below:
- Name – Dino Mohan
- Designation – Grievance Officer
- Email – legal@ludo-players.com
Conclusion
Ludo Players takes its responsibilities regarding Anti-Money Laundering very seriously. By implementing robust AML and KYC procedures, we aim to maintain a secure and compliant platform for all users.
For further details on our AML policy or to report suspicious activity, please contact our Compliance Officer at legal@ludoplayers.com
Ludo Players is committed to ensuring that all users have a safe and secure experience on our platform. If you have any questions about our AML policy, please reach out to our customer support team.
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